Refund Policy

Dressedupbygee offers a strict 7-day exchange/ credit note only returns policy.

It is advised that credit notes are used within 3 months from your initial purchase date.

 

How do I Exchange/ Return?

Please contact dressedupbygee@outlook.com or DM us on Instagram/ Facebook, to have your return approved.

Once approved, we will send you the return address information.

Return the parcel to us via the signed for method within 7 days of when you receive your item.

We will then notify you once we have received and inspected the item.

*Please allow up to 10 days for your return to be approved*

You will then be given the option to exchange or sent a credit note for the same price/below.

 

Care Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, free of odour/ stains and in its original packaging to avoid damage whilst in transit. 

If the item is not returned in the condition, it was sent out, the customer is required to pay for postage for the item to be returned to them, as we will not be able to re sell this item. We have a right to decline the return and not provide an exchange/credit note.

 

Postage Costs

As we are a small business, original shipping costs and costs to return the item are non-refundable. Customers are encouraged to hold onto the proof of postage, as we will not be responsible for returns lost in the post, on their way back to us.

 

Pre orders

All pre order items are non-returnable as they are made to order. Please bare this in mind before ordering, checking our size guides and customer pictures.

 

Sale items

  • We have a strict no returns policy on sales items, please understand this before placing your order.

 

No returns on swimwear/ tights or bodysuits due to hygiene reasons

     

    Extra info

    • Any returns received to us over the outlined period will be denied

    • Orders cannot be cancelled under any circumstances

    • Under no circumstances are we responsible if you have inputted the incorrect address at checkout

     

    When purchasing with dressedupbygee you automatically accept the T&C’s above, therefore please read before purchasing.

    If you have any queries, please email dressedupbygee@outlook.com or DM us on socials!

    Lots of Love, Gee x